Privacy Policy
Effective date: October 6, 2026
This Privacy Policy describes how the NeuroGuide AI public website at theneuroguideai.com handles information. It applies to this marketing website and website-related inquiries. It does not yet describe data handling inside the NeuroGuide AI rehabilitation application; an app-specific privacy notice should be provided before broader patient use.
Information you provide
If you contact us, request support, or ask to book a demo, we may receive information such as your name, email address, organization, and the contents of your message. Please do not send medical records, detailed health information, passwords, or other sensitive information through website email links.
Information collected automatically
WordPress.com and related service providers may collect technical information needed to operate, secure, and measure the website, such as browser type, device information, approximate location derived from an IP address, pages viewed, referral information, and cookies or similar technologies. Their handling of this information is governed by their applicable policies.
How information may be used
- Respond to questions, support requests, and demo inquiries.
- Operate, secure, troubleshoot, and improve the website.
- Understand general website traffic and engagement.
- Comply with applicable legal obligations and protect rights and safety.
Sharing and service providers
Information may be processed by providers that support website hosting, email, analytics, security, or future scheduling functions. We do not sell personal information. Information may also be disclosed when required by law or when reasonably necessary to protect the website, its users, or others.
Retention and choices
Website inquiry information may be retained for as long as reasonably needed to respond, maintain business records, and meet legal obligations. You may request access, correction, or deletion of information you submitted through the website, subject to applicable exceptions.
Children and medical information
This marketing website is not intended to collect information directly from children or to receive protected health information. A parent, guardian, clinician, or organization should use appropriate approved channels when sensitive information is involved.
Changes to this policy
This policy may be updated as the website and services develop. The effective date above will be revised when material changes are made.
Contact
For privacy questions related to this website, email help@theneuroguideai.com.
